Terms and Conditions
Making A Purchase
Karma-Buddha aims to deliver goods of the highest quality. Every
effort is made to display only items that are in stock or which
can be dispatched to you quickly or direct from the manufacturer.
From time to time we may be unable to meet our usual delivery
times due to certain items being unavailable, in which case
we will advise you immediately. If this does occur, you will
be given the opportunity to 1) order an alternative, 2) have
the products sent as soon as they become available or 3) to
cancel the order.
All prices quoted are in British
pounds sterling (£) and include Value Added Tax (VAT)
at 17.5%. We make every effort to ensure the prices are accurate,
however changes beyond our control do occasionally occur. If
this happens we will contact you before shipping your order
to gain your agreement to the revised price or to amend or cancel
the order.
Orders are accepted at the sole
discretion of Karma-Buddha and are subject to your credit or
account card being authorised for the transaction. All transactions
are conducted through a secure web server. We accept Visa, Delta,
Electron, MasterCard, and Switch via a secure web server.
You will receive a confirmation
email within 24 hours of your order being placed. This will
include your order number, our contact details, a full list
of the products you have ordered and all costs.
Every effort is taken to ensure
that the information contained in this web site is correct and
up to date. However, Karma-Buddha disclaims all warranties and
representations as to the accuracy of any information contained
if at any time it becomes inadvertently out of date or incomplete.
Karma-Buddha cannot be held responsible for any loss or damage
that may arise from the use of this information.
Shipping And Handling
Karma-Buddha only delivers within the UK and internationally.
Please note deliveries to the Scottish Highlands and Islands,
N. Ireland, Isle of Man, Channel Islands and Eire incur very
high carriage charges. For this reason these locations are not
offered as options on the website. Please call for a quote and
order by phone if you live in these areas. We apologise for
the inconvenience.
Wherever possible all outgoing
parcels are packed using materials re-cycled inhouse, reducing
the waste we generate and our resource consumption.
Delivery Schedule
All orders are normally dispatched within 7 working days; if
there is likely to be a delay we inform you as soon as possible.
Monday to Friday aim to ship within one day of receiving an
order and orders received before 11am are usually dispatched
same day. Orders placed after 11am on Friday, any time on Saturday
or Sunday are not packed until Monday at the earliest.
Tax Charges
All prices are show in UK pounds and are inclusive of VAT.
Credit Card Security
Your credit/debit card details are entered with Lloyds TSB after
facilitation via the secure Roman Cart ePayments web server
with 128bit encryption. Click the padlock symbol in your browser
for details of the encryption. We accept Visa, MasterCard, Maestro,
Solo and Electron.
Reaching Us
For general information contact Karma-Buddha by emailing us
on enquiries@karma-buddha.co.uk or by phone on 01926 886200.
Our postal address is:
Karma-Buddha, Karma-Buddha, 23, Portland Street, Leamington
Spa, Warwickshire, CV32 5EZ.
We are open 9:00am - 5:00pm, Mon - Sat, For a map of where we
are
Click
here
Complaints Procedure
We endeavour to respond to all complaints within three working
days. Please email complaints@karma-buddha.co.uk or call us
on 01926 886200. If for any reason we cannot resolve your complaint
immediately we will advise you on how long we expect it will
take and keep you fully informed throughout the process.
Returns Policy
We want you to be 100% satisfied with your order. So if you
are unhappy with your goods for any reason, you can return any
item in its original condition, within 14 days of receipt for
a replacement or a full refund.
You also have the right to cancel
your order within 14 working days without giving a reason and
return the goods to Karma-Buddha for a full refund. Any refunds
will be made within 30 days of cancellation. Your statutory
rights are not affected.
Privacy Policy
Karma-Buddha committed to protecting your privacy. You can view
our privacy policy click here.
Karma-Buddha, 23, Portland Street, Leamington Spa, Warwickshire,
CV32 5EZ tel: 01926 886200 email: enquiries@karma-buddha.co.uk
